About NEED

North East Equality & Diversity (NEED) Ltd is a disability and community transport organisation based in Alnwick, Northumberland. The organisation was formed in 2002 under the name of Transport in North Northumberland providing services to North Northumberland. In 2010 the name and geographical area was changed to encompass the diversity of our service users. We became North East Equality & Diversity (NEED) Ltd and expanded to cover the North East and Border Regions, however, we still retain a particular emphasis on Northumberland.

One of our main charitable aims is the provision of accessible affordable transport to those most vulnerable in the community, this includes older people, those who have a disability i.e. physical disability, mental health issues, those who are rurally or/and socially isolated, young people and those who are unable to afford appropriate public or private transport.

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Work for us



  • To provide community transport solutions for individuals and groups
  • To provide a range of bespoke services and ensure all services are affordable and accessible
  • ‘Shaping the Future of Community Transport’ to meet the needs of those who are vulnerable or socially isolated, including older people, those with a disability (physical/mental) and young people
  • To promote awareness of equality and diversity – through training, publicity and partnership working


Board of Directors

Roger Styring Chair
Peter Hignett Director
Henry Pottle Director
Peter Slater Director

Office Personnel

Vee Robinson-Caffrey Chief Executive Officer
Charlotte Watson Finance Officer
Larry Dickens Logistics Manager
Peter Lawrence Training Officer
Colin Kirkham Compliance Officer
Joanne Robb Admin Assistant

NEED Ltd has approximately 30 employees who are all DBS (Disclosure & Barring Service) Enhanced checked, wear uniforms in corporate colours and undergo extensive training.